Booking Details

This page provides information about booking the gites at La Borie, and our terms & conditions of booking. If you have any further queries about booking our gites, please do not hesitate to contact us; we aim to answer all enquiries within 24 hours.

Placing a Booking

Bookings for our gites are placed by selecting your required weeks on our bookings page. You will then be able to review your details before proceeding to our checkout/payment page. Once your deposit is submitted on our secure checkout, you will be redirected to a confirmation page. (As of May 2019) We will send your formal booking confirmation, final payment instructions, and pre-arrival information via recorded post to the address that you provide during the checkout process.

Payments

We accept all payments for bookings through our embedded secure payment partner, Stripe. You can use any credit or debit card including Visa, Mastercard and American Express to pay for your booking; no financial information, such as your credit card number, is shared with this site. If you would like to pay using an alternative method, please submit an enquiry via the contact page.

Our booking prices are displayed and processed in Euros (€). During the checkout process, your payment will be converted from your card’s currency into Euros by the card issuer (a fee may apply to perform this conversion, of which full details are available from your card issuer).

Bookings are made using a 25% deposit payment, which secures your booking. After making your booking, you will be provided with a unique link to submit the remaining balance via our website at your leisure; this link will remain active until the payment is due. Full payment is required by 8 weeks before the booking start-date – please contact us if your payment instructions do not arrive by 10 weeks before your visit.

Security Deposits

A €300 refundable security deposit is required for all bookings, which will be refunded in full, subject to any damage caused in line with our conditions of rental. Closer to your booking you will be sent a payment link via email to submit your security deposit. Refunds will be made within 2 weeks of your booking end-date.

Arrival & Departure

Guests may arrive anytime after 16:00 on the first day of the booking (Saturday) and are required to depart by 10:00 (AM) on the last day of the booking (Saturday). However, we aim to accommodate any requests for adjustments to arrival and departure times; please contact us in advance of your arrival to arrange this.

Accommodation Details

A full description of our gites is available on the About our Accommodation page. This page is kept up-to-date and includes a full breakdown of our facilities and services. If you would like to request further information not included on this page, please do not hesitate to contact us.

Cancellations

Whilst we offer a refund policy on cancellations (detailed below), it is always recommended that you take out holiday insurance cover to provide full reimbursement of your booking cost and deposit if you have to unexpectedly cancel your stay close to the booking start-date.

If you have already paid for your booking in full and cancel the booking prior to 8 weeks before the booking start-date, you will receive a refund, less 25% of your booking total; if cancelled between 6 and 8 weeks before your booking date, you will receive a refund of 50% of the booking total; if cancelled between 4 and 6 weeks before your booking date, you will receive a refund of 25% of the booking total; after this date refunds cannot be provided.

If you have paid using a 25% booking deposit, you may cancel your booking before full payment is due but your deposit amount will not be refunded. If you have paid via this method and have subsequently submitted full payment, the cancellation policy above applies.

Full Terms & Conditions of Rental

Please click the following link to see our formal terms and conditions document: La Borie Gites – Terms & Conditions of Rental La Borie Gites - Terms & Conditions of Rental

Pre-Arrival Information

You will be sent a link to our pre-arrival information within your full-payment email before your stay, but you can view or print this information at any time: Pre-Arrival Information.